Privacy declaration

Privacy statement – Medex bv Version: February 2020

Personal data that we process

Medex bv processes personal data about you because you use our services and/or because you provide it to us yourself.

Below is an overview of the personal data that we process:

  • First and last name
  • Sex
  • Date of birth
  • Address data
  • phone number
  • E-mail address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • Information about your activities on our website
  • The processing of the data is done in accordance with the requirements of the Personal Data Protection Act


Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at and we will delete this information.

Why we need data

Medex bv processes your personal data for the following purposes:

  • Handling your payment / invoicing
  • Sending our newsletter and/or advertising brochure
  • To be able to call you if this is necessary to be able to carry out our services
  • To inform you about changes to our services and products
  • To offer you the possibility to create an account (consumers)
  • To offer you as a beautician the opportunity to create an account after an administrative check carried out by Medex bv.
  • To deliver goods and services to you
  • Medex bv analyzes your behavior on the website in order to improve our website and to tailor our range of products and services to your preferences.

How long we keep data

Medex bv will not keep your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected, e.g. as long as you are a customer of Medex BV, but also as long as the legislator (via other legislation) asks to keep the data.

Share with others

Medex bv only provides your personal data to third parties unless this is necessary for the execution of our agreement with you or to comply with a legal obligation. Examples include transport companies, credit card companies, online payment systems and bailiffs. They have access to the personal data they need to perform their functions but are not allowed to use it for other purposes. Furthermore, they must process the personal data in accordance with this Privacy Statement and as permitted under applicable data protection legislation. Medex is not responsible for the further processing of your data by third parties.

We will only pass on your personal data to third parties if:

  • you have given your explicit consent for this,
  • the processing is necessary to perform an agreement with you,
  • the processing is necessary to comply with a legal obligation,
  • the processing is necessary to protect legitimate interests and there is no reason to believe that you have an overriding interest worthy of protection in not disclosing your data.

Mapping website visits / Cookie policy

Medex bv uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. On the one hand, Medex bv uses cookies with a purely technical functionality. These ensure that the website works properly, can, for example, remember your preferred settings and help us to make the website work properly. We can also optimize our website with this. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.

On your first visit to our website, we already informed you about these cookies and asked for permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that has previously been stored via the settings of your browser. For an explanation, see:

Google Analytics : Because we would like to know how our visitors use the website, so that we can optimize the use of the website, we use Google Analytics. Cookies from Google are therefore placed via our website. Google analyzes the information obtained in this way for us. The information is anonymized as much as possible. We cannot trace you personally. Google will only share the information obtained with third parties if they are legally obliged to do so or insofar as third parties process the information on behalf of Google. Google is an American company . The information collected is stored on US servers. Google complies with the EU-US Privacy Shield principles.

Google Customer Reviews and Google Adwords: we give permission to third parties, including Google, to place and read cookies in the browsers of End Users or road beacons or to use equivalent technologies to collect information in connection with Google’s Customer Reviews program. Google may therefore also receive information about transactions they carry out on our site. Medex is responsible for obtaining user consent before Google sends an email to our customers/end users. And should therefore also use the template or templates provided to us by Google.

Social Media Buttons : We want to make it as easy as possible for you to share posts on this website. This can be done by means of a number of social media buttons. Most social media channels work with cookies and adhere to the EU-US Privacy Shield. We use the buttons of the following social media channels. Read the privacy statements of the respective social media channels to know what they do with the collected information: Facebook, Twitter, Instagram, YouTube.

Newsletter: This information only applies to persons who have registered for the Medex Newsletters. All newsletters are sent via Mailchimp’s servers, which are located in the United States and Mailchimp complies with the EU-US Privacy Shield.

View, modify or delete data

You have the right to access, correct or delete your personal data (unless other legislation requires that data be kept for a remaining period). You can send a request for inspection, correction or deletion to To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. We hereby ask you to black out your passport photo and Citizen Service Number (BSN) in this copy. This is to protect your privacy. Medex bv will respond to your request as soon as possible, but within four weeks. We have no influence on the use of cookies by the social media channels. The data that we obtain through Google Analytics cannot be traced back to individuals.

You can also reach us at:


Phone number: +31 593 331000

Postal address: PO Box 34, 9430AA Westerbork


Without prejudice to any other administrative or judicial remedy, any data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State where he or she has his habitual residence, place of work or where the alleged infringement was committed, if he believes that the processing of personal data concerning him infringes this Regulation. You can address these complaints by post to the Dutch Data Protection Authority

Address: PO Box 93374

The telephone number is 088 – 1805 250.

The Dutch Data Protection Authority kindly asks you to state your telephone number in your correspondence, so that the Personal Data Authority can contact you quickly in case of additional questions or more detailed explanations.


Medex bv takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via